Privacy Policy
Effective November 2026
This policy explains what happens to the information you send us through the project inquiry form on lmkbmedia.com, how long we keep it, and how to reach us about it.
Who we are
LMKB Media is a production studio in Atlanta, Georgia, and a company of Loudermilk Brands, LLC. In this policy, "we" and "us" mean LMKB Media.
What we collect
When you send an inquiry, we receive what you type into the form:
- Contact details: your name, business name, email address, and phone number if you give one.
- Project details: the package or project type, your objective, budget range, ideal date and flexibility, and your creative brief.
To protect the form from spam, our server briefly uses your IP address to limit how many inquiries one connection can send in an hour. It stores only a scrambled, one-way version of that address, which we can't turn back into the original, and deletes it within a day.
The site does not use cookies, advertising trackers, or analytics.
How we use it
We use your inquiry only to reply to you, understand your project, and prepare a proposal. We don't sell your information or share it for anyone else's marketing, and we don't add you to a mailing list from an inquiry.
How your inquiry is delivered
When you press Send, your inquiry travels over an encrypted (HTTPS) connection to our website server. The server emails it to LMKB Media through our business email service. Our website and email are hosted by Hostinger, which processes this information on our behalf to provide those services.
Backup copies on our server
So that no inquiry is lost if an email fails, the server also saves a copy of each inquiry in a private folder that can't be reached from the web. These copies are deleted automatically after 90 days. Technical error logs, which may include the time of a failed delivery, are deleted after 30 days.
How long we keep it
Inquiry emails stay in our business mailbox for as long as we need them to respond to you and, if we work together, as part of our business records. If we don't work together, we delete inquiry emails within 24 months. You can ask us to delete yours sooner at any time.
Other services the site uses
To display the page, your browser loads typefaces from Google Fonts and code libraries from cdnjs and jsDelivr. These providers receive your IP address and basic browser information as part of serving those files, under their own privacy policies. Links to films on Vimeo open Vimeo's site, which has its own policy.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email ryno@lmkbmedia.com and we'll respond within 30 days. You don't need to use the form at all; you can always email or call us directly.
Security
The site uses HTTPS, the form only accepts submissions from our own pages, and backup copies are kept outside the public website. No method of sending or storing information online is completely secure, so please don't include passwords, payment details, or other sensitive personal information in an inquiry.
Children
This site is intended for businesses and adults. We don't knowingly collect information from anyone under 16.
Changes and contact
If this policy changes, we'll update it here and change the effective date above. Questions about privacy: ryno@lmkbmedia.com or 470-376-0757.